We ship worldwide, we use DHL for our Express Worldwide Shipping service. All deliveries will require a signature upon delivery.
Next day UK orders: 1 day (place order before 5pm)
UK orders: 1-2 days
EU orders: 1-3 days
International orders: 1-3 days
DHL service is fully tracked with two text message updates to let you know when your parcel will arrive. Please ensure your email address and mobile number are entered correctly.
Customers are responsible for Duties and Taxes paid.
Orders to the United States: duties and tax should not apply if your order is less than $800 USD.
Refunds will be given up to 14 days from when the product was received. Please make sure that you have carefully reviewed your order before finalising your purchase.
Unfortunately we don't offer exchanges, if you would like a different size please send the item back for a full refund and re-order the replacement online.
If you have any queries or feel that we can help in anyway, please don't hesitate to contact us at: firstname.lastname@example.org or call us on +44 2920496067 between 9am and 5pm (GMT). Please allow some time during holiday period as these are very busy times for us.
If you would like to return something using ‘Easy Returns’ please contact email@example.com. Please note that ‘Easy returns’ postage will be deducted from your refund amount.
Items must be returned to us unused & unwashed with all labels still attached. Returns that do not meet our policy will be sent back to the customer.
Sale items can be returned for store credit ONLY.
Office Opening Hours
09:30 - 17:00 GMT Monday to Friday
Email - firstname.lastname@example.org
Telephone -+44 2920496067
Our payment system is managed via and , the worlds leading online payment systems.
Address - OTHER UK 1 - 2 Dominions Way Business Park, Newport Rd, Cardiff, CF24IRF