FREE SHIPPING ON UK ORDERS OVER £150, EU ORDERS OVER £200 & INTERNATIONAL ORDERS OVER £250

FAQs

 

What forms of payment do you accept?

We gladly accept the following payment methods:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • PayPal


 

How long will my refund take to clear?

  • Bank refunds typically take 1-5 working days to clear, but we will disclaim that it can take up to 10 days in an exceptional circumstance

  • PayPal refunds typically clear in 1 working day, but may take longer as they are subject to reviews by PayPal


 

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). For more information on SSL please refer to Wikipedia [http://en.wikipedia.org/wiki/Transport_Layer_Security]


 

How should I look after my garments?

  • Wash inside out on 30 degrees to increase longevity of garments

  • Take special care when ironing screen-printed tees

  • Some garments may require hang drying to avoid distorting the shape

  • Wash garments with like colours to avoid discoloration/bleeding

  • Take special care when washing/drying frayed or distressed items as they may be prone to breakage


 

Model Sizing

Our models generally wear a size L in tops/outerwear, a 32" in jeans and M in joggers/shorts.


 

Wholesale enquiries

If you are a retailer/e-tailer within the UK, Europe or the U.S.A. and are interested in stocking OTHER products, Please e-mail info@otheruk.com


 

Endorsement enquiries

If you are a company, band or individual within the UK, Europe or the U.S.A. and are interested in endorsing or being endorsed by OTHER, Please e-mail info@otheruk.com


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